DS Systems offer three levels of maintenance cover to suit individual needs. Thorough servicing and cleaning of systems, both internally and externally, not only ensures optimum performance and safety of equipment, but can also highlight any minor issues before they escalate.

When protected with maintenance cover you receive a preferential response time from our skilled engineers, which is normally the next working day. Looking after your system properly not only provides peace of mind but also helps to preserve the life of the system.

Level 1 Preventative Cover • One visit a year to check and test control equipment including voltages • External equipment is opened, cleaned and checked for water ingress • The system is checked for safety and you are informed if any further action is recommended • All handsets are called and tested • Speech quality is assessed • Lock releases and doors are checked, adjusted and lubricated • Any blown lamps are replaced • Any necessary identification tags are replaced                       Level 2 Labour Inclusive Cover • Everything under Level 1, Preventative cover is included • All labour charges associated with the repair of the system are covered • Not covered are repairs due to vandalism, cosmetic damage, neglect, severe weather conditions or work by non DS Systems engineers • Telguard systems are reprogrammed for free and a loan unit is supplied if required		Level 3 All Inclusive Cover • Everything under Level 1, Preventative and Level 2, Labour Inclusive is included • All costs of parts required to repair to the system are covered • Not covered are repairs due to vandalism, cosmetic damage, neglect, severe weather conditions or work by non DS Systems engineers • Telguard systems are reprogrammed for free and a loan unit supplied if required