DS Systems offer three levels of maintenance cover to suit individual needs. Thorough servicing and cleaning of systems, both internally and externally, not only ensures optimum performance and safety of equipment, but can also highlight any minor issues before they escalate.
When protected with maintenance cover you receive a preferential response time from our skilled engineers, which is normally the next working day or better. Looking after your system properly not only provides peace of mind but also helps to preserve the life of the system.
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Level 1
Preventative Cover
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One visit a year to check and test control equipment including voltages |
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External equipment is opened, cleaned and checked for water ingress |
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The system is checked for safety and you are informed if any further action is recommended |
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All reading heads are tested and cleaned |
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Software is checked and upgraded with all available updates |
Level 2
Labour Inclusive Cover
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Everything under Level 1, Preventative cover is included |
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All labour charges associated with the repair of the system are covered |
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Not covered are repairs due to vandalism, cosmetic damage, neglect, severe weather conditions or work by non DS Systems engineers |
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Level 3
All Inclusive Cover
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Everything under Level 1, Preventative and Level 2, Labour Inclusive is included |
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All costs of parts required to repair the system are covered |
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Not covered are repairs due to vandalism, cosmetic damage, neglect, severe weather conditions or work by non DS Systems engineers |
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